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Our Policies

100% SATISFACTION GUARANTEE

We stand behind what we sell.  If for any reason you are not satisfied with your purchase, simply return the item within 30 days of purchase (7 days for bicycles and e-bikes), and we will replace it or give you a refund.  Please read the returns section below for further information. 

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

LAYAWAY


We offer layaway during the entire year.  We require an initial deposit on your order and will set up a date by which it must be paid for in full.  If the layaway agreement is not met, a portion of your deposit will be forfeited.

RETURNS

If there‚Äôs a problem with something you purchased from us, you can either bring it to our store or ship it back. Item must be in new condition with all original packaging, manuals, and original receipt.  Merchandise returned that appears used will be subject to a restocking fee. Labor fees are not refundable.  Items must be returned within 30 days of purchase.

We cannot take returns on marked sale items that are marked as no return.  

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!